Program Manager, MoneyLion Pay Later

About Us

MoneyLion is a digital financial platform on a mission to rewire a broken banking system that applies a one-size-fits-all approach to personal finance. Since our launch in 2013, we’ve engaged with over 8.5 million hard-working Americans, with a focus on empowering them to take control of their finances to achieve their life goals. Our award-winning platform delivers holistic banking, lending and investing solutions while surrounding each customer with personalized tools, content and advice relevant to their unique financial situation -- all in a single app.

We pride ourselves on being the most innovative team in Fintech, and all of our team members are passionate about making a difference in people’s lives. We work fast, collaborate always and, above all else, we do it for our customers.

MoneyLion is headquartered in New York City, with offices in Sioux Falls, and Kuala Lumpur, Malaysia, and we also support remote team members around the globe.

About the Role

As Program Manager of MoneyLion’s Buy Now Pay Later product you will be responsible for defining product enhancements, managing ongoing execution, and owning the day to day relationship with our bank partner. You will work collaboratively with the Head of Lending and a cross-functional team from Product, Engineering, Marketing, Operations, Risk, Compliance & Legal as well as with external vendors and partners to ensure we deliver the target customer experience and achieve our operational and financial objectives. Additionally, you’ll be accountable for the end to end consumer experience and overall customer satisfaction for your line of business.

Key Responsibilities

  • Work with the full cross-functional team (product, engineering, compliance, risk, marketing and customer operations) as well as external vendors and partners to execute on the strategic vision and drive day to day operational results
  • Project manage all ongoing execution related to the Buy Now Pay Later product
  • Drive implementation of strategic initiatives (including product and business model innovation), working with other ML businesses (such as Banking, Wealth, Membership, etc.) and functional leaders to differentiate our platform
  • Contribute to the ongoing roadmap for enhancing the Buy Now Pay Later product
  • Manage a critical bank partner, including relationship management, reporting, and compliance
  • Participate in resourcing / budget, marketing strategy, and product roadmap discussions, advocating for your business and initiatives
  • Continuously manage the prioritization of various commercial initiatives with a focused customer outcome and for the benefit of the overall franchise
  • Ensure appropriate and accurate flow of information across all constituents

About You

  • 7+ years relevant industry experience with deep consumer lending and payments expertise required. Strong preference to experience with Buy Now Pay Later Products.
  • Results orientation with an unrelenting drive to achieve business goals - delivering to revenue and P&L targets as well as other KPI growth - while also demonstrating a passion to provide the best consumer experience
  • Exceptional project management skills
  • Strong analytical, critical thinking, creative problem solving, judgment, and negotiating skills
  • Experience working with bank partners in a highly regulated environment
  • Ability to operate cross-functionally in a matrixed environment, adept at consensus building and stakeholder management, as well as leading and influencing colleagues over whom you have no direct authority, ultimately leading to timely tactical decision making to advance our objectives
  • Flexible and collaborative approach to problem solving and ideation
  • Excellent written and oral communication skills
  • Strong willingness to roll up your sleeves to get things done in a fast-paced entrepreneurial environment

What We Value

We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission..

Working At MoneyLion

At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:

  • Competitive salary packages and bonuses
  • Comprehensive medical, dental, vision and life insurance benefits
  • Equity based compensation
  • Wellness perks
  • Paid parental leave
  • Unlimited Paid Time Off
  • Learning and Development resources

MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day.